Privacy Policy

This privacy policy (referred to as “Policy”) explains how personal information is collected, used, and disclosed by Awescode GmbH, located at Speditionstraße 1, 40221 Düsseldorf, Germany (“EasyWeek” or “we”). This Policy applies to users (individually referred to as “you”) of the EasyWeek app, websites, and other online services (collectively, our “Platforms”).

Third parties, such as small and medium-sized businesses (“SMBs”) where you make bookings through our Platforms, issuers of Merchant Gift Cards purchased via our Platforms, and social networks that you use in connection with our Platforms, may also collect, use, and share information about you. This Policy does not cover those third parties or their services. For information on third-party privacy practices, please contact them directly.

Part I - Information We Collect.

We collect information about you in various ways when you use our Platforms. This information helps us provide and improve our services, personalize your experience, and communicate with you. Examples of information we may collect include your name, date of birth, photo, email address, postal address, phone number (including mobile), billing information, survey responses, demographic details, appointment history, favorite SMBs, and other details you provide through our Platforms. If you use our mobile application, we may also collect your mobile device ID, precise location data, and search preferences. Additionally, if you use our Friends and Family feature, we may access and collect details from your contact book, including names, addresses, phone numbers, and emails.

In compliance with EU and German data protection regulations, you can check or edit your personal data at any time by accessing the "Profile" > "Account Details" tab in the EasyWeek app.

Part II - How We Use Information We Collect.

Your personal information is used for the purposes described in this Policy or as disclosed to you in connection with our services. This includes:

  1. Managing and modifying your appointments;
  2. Offering and providing products and services, such as EasyWeek Gift Cards and Merchant Gift Cards;
  3. Operating, maintaining, and improving our Platforms;
  4. Understanding your preferences to enhance and personalize your experience;
  5. Processing payments securely through recognized payment gateways;
  6. Sending you relevant communications, including confirmations, receipts, technical notices, and promotional materials;
  7. Complying with legal obligations under EU and German law;
  8. Protecting against fraudulent, unauthorized, or illegal activity.

We store and process personal information within the European Union in accordance with applicable data protection regulations.

Part III - How We Share Information.

We may share your information with third parties only in ways that are consistent with this Policy or as required by law. For example, when you make an appointment, your information may be shared with the relevant SMB. We may also share your data with third-party service providers who assist us in operating our Platforms and processing transactions. In all cases, we ensure that any third party with whom we share data provides a level of protection equivalent to that required under EU and German law.

We may disclose your personal information if required to do so by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Additionally, we may share your information to protect the rights and property of EasyWeek, our users, or others, and to enforce our policies.

Part IV - Security of Your Personal Information.

EasyWeek takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption of sensitive information, such as payment details, using SSL (Secure Sockets Layer) technology.

While we strive to protect your information, we cannot guarantee absolute security, especially in cases where transmission errors or unauthorized access occur. You play a crucial role in maintaining the security of your account by keeping your login details confidential.

Part V - Your Information Choices and Changes.

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have any questions about your data, you can contact us atoctopus@easyweek.io.

Additionally, you may opt out of receiving promotional emails by following the instructions in those emails. Please note that opting out may affect your ability to use certain features of our Platforms.

Part VI - Contacting EasyWeek.

If you have any questions or concerns about this Policy, or if you wish to contact us regarding your personal information, you can reach us at:

Awescode GmbH
Speditionstraße 1
40221 Düsseldorf
Germany
Email: octopus@easyweek.io
Phone: +49 0211 97532711

Part VII - Notice to Residents of the European Union.

As an EU resident, you are entitled to specific rights under the General Data Protection Regulation (GDPR). This includes the right to access, rectify, or erase your personal data, the right to restrict or object to processing, and the right to data portability. If you believe your rights have been violated, please contact us.

Part VIII - Changes to This Policy.

EasyWeek may update this Policy from time to time. We will notify you of any significant changes by updating the “Last Updated” date below. Your continued use of our Platforms after any changes signifies your acceptance of the updated Policy.

Last updated: 23.08.2024

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